In accordance with the provisions of Article L.121-21 of the Consumer Code and Article 8. EXCHANGES AND RETURNS OF THE PRODUCT (S) of the general conditions of sale, the customer has a period of fifteen days to assert the right of withdrawal without having to justify reasons.
The starting point of this period is the reception date of the order by the customer or by the third party designated by him/her.
Return and refund policy
To exercise the right of withdrawal the customer must notify the company "Berthe Web" in charge of the marketing of the Brand Berthe aux Grands Pieds of the decision to withdraw before the expiration of the 15 days period.